Resident Services – Silos Revisited, and Busted

While the pandemic shone a bright light on challenges with how we work across departments within our organizations, we have long wrestled with the question of how to connect resident services to property management. We know the opportunities to improve both property...

CHAM Washington Report

In this mid-term election year, DC policy insiders discuss the legislative and regulatory landscape for Low Income Housing Tax Credit (Housing Credit) and other affordable housing priorities, including the Biden Administration’s Housing Supply Action Plan, restoring...

Housekeeping, Hoarding and Risk

This webinar addresses a situation that is challenging for both tenants and affordable housing providers. Poor housekeeping on a tenant’s part can become a liability for a landlord. A unit that doesn’t meet Housing Quality Standards can lose its subsidy,...

Pandemic Income Losses Aren’t Over Yet!

The pandemic and its accompanying pressures on residents have resulted in a variety of property outcomes effecting the bottom line, from rent arrearages, eviction moratoriums, to longer than typical vacancies. Our panelists have 18 months under their belts addressing...

Healthy Affordable Housing: Bridging Research and Practice

Interested in fostering healthier housing environments? Looking for practical, evidence-based guidance and tools? This webinar will introduce you to Fitwel®, a building certification system that sets standards for design features and operational strategies that...

New Initiatives to Deter Year 15 Right of First Refusal Disputes

Asset management is, quite simply, achieving the owner’s goals. But what are our organizational goals in a world shaken by the pandemic and riven by inequity and injustice? Our traditional asset management infrastructure did not link our goals well. Our usual practice...