CHAM 2021 Conference

Tuesday, July 20 and Wednesday, July 21 2021


CHAM’s 2021 Conference was a huge success! We had over 550 participants from all sectors of the affordable housing industry representing 40 states plus DC! 

For two days we thought together about how to build resilience and equity into sustainable affordable portfolios. We came away from the conference with a deeper understanding of our residents. And what it takes to create organizations that foster the evolution and growth of that understanding.

As promised, the sessions were a mix of practical guidance and bold ideas. The conversations were upbeat and often inspiring, and reframed many concepts: preservation as an opportunity rather than salvage; health as a lens to evaluate capital needs; and portfolio stressors as a focus on creative and proactive asset management

We were inspired to hear about policy as a door that may be opening for new affordable housing resources. At the Policy Plenary, Ethan Handelman, Deputy Assistant Secretary of HUD said that this is the moment for change:

In terms of the charge HUD staff have been given, we are lifting up that housing is part of what makes America works. If you think about what is proposed in the Administration budget and the Build Back Better infrastructure proposal, this is a once in a generation level of investment. Now is the moment. A lot of what we do in asset management is take care of properties that were built 20-30-40 years ago and keep them going. We have been taking care of the old stuff but not the getting new. The agenda proposed will be putting resources now into making housing more available, affordable, greener, healthier and sustainable.

We'll leave you with Handelman's take on the importance of asset management and CHAM: 

I think of asset management as the beating heart of affordable housing. It is too often neglected until something goes wrong. Training and resources that comes from this event are essential to achieving mission

Agenda at a Glance

TUESDAY, JULY 20, 2021 | 12:00 TO 5:00 EDT

Plenary 1

Affordability Sessions

Session 1 - Pandemic Income Losses -  Maximizing Rental Recovery and Other Income Opportunities
Session 2 - Asset Management is Preservation
Session 3 - We Have Weathered the Storms, but New Portfolio Stressors are on the Horizon

Physical Asset Sessions

Session 4 - Factoring in Health Outcomes to Asset Management and Practice
Session 5 - How to Approach the Digital Divide
Session 6 - Insurance and Risk Management: Damage Control!

WEDNESDAY, JULY 21, 2021 | 12:00 TO 4:30 EDT

Plenary 2

  • Policy - What's Moving and Shaking in DC?
  • The CHAM Community 

Resident Engagement Sessions

Session 7 - Centering Families During a Global Eviction Pandemic
Session 8 - Resident Voice and Agency
Session 9 - Resident Outcomes and Data--Linking Your Resident and Property Outcomes

Asset Management Field Sessions

Session 10 - How Affordable is Our Affordable Housing? New Research by NeighborWorks and Compass Group
Session 11 - A Career Proforma for Asset Managers
Session 12 - Affordable Housing Snapshots

        • New Developments in Tax Exempt Bond Deals
        • Difficult-to-Measure Outcomes
        • Steer Clear of the Hot Pot of Liability
        • Increase Your NOI by Optimizing the Procurement Process
        • Protecting Nonprofit Interests in Year 15
        • Refinancing Strategies: Getting Started and the Investor Perspective

Thank You to Our 2021 Sponsors!



CHAM Game Changer


Capacity Building Partner







 Tatem Consulting LLC    Jack Geary Consulting


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