CHAM Webinar Recording Available

May 28, 2020 12:04 PM | Anonymous

COVID-19 Asset Management - Strategic Responses
May 27, 2020

ONE Neighborhood Builders and REACH CDC shared how they are pivoting their asset management approaches to address COVID-19 stresses on properties, portfolios and residents. They highlighted their practices for collaboration, communication, partnerships and equity, and shared tactics that have been working:

  • Weekly team meetings
  • New dashboard reporting with more frequency
  • Communicating to residents with compassion
  • Retargeting resident services to address inequities and the most vulnerable residents
  • Reaching out to residents through the texting and voice messaging apps

Download the recording and slides from the LISC Institute.

We were able to provide this webinar for free thanks to our sponsor - NeighborWorks America

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