Housekeeping, Hoarding and Risk

Housekeeping, Hoarding and Risk

Monday, February 28, 2022
1:00 pm - 2:15 pm Eastern Time

10:00 am - 11:15 am Pacific Time

This webinar addresses a situation that is challenging for both tenants and affordable housing providers. Poor housekeeping on a tenant's part can become a liability for a landlord. A unit that doesn't meet Housing Quality Standards can lose its subsidy, and resulting smells and vermin can cause adjacent tenants to take action against their landlord. This is especially true in the case of tenants who are hoarders. In these situations, it is critical for property management and resident services to work together, and asset managers may need to implement new policies and procedures.

At this webinar, affordable housing operators will hear expert guidance on how to deal sensitively with the needs of these tenants and also minimize risk from lost subsidies and habitability lawsuits. This complex issue will be addressed from multiple perspectives - asset management, property management, residents services, risk management and legal. 

Powerpoint Presentation

Webinar Recording

Presenters

Theresa C. Becerra
Senior Counsel, Pahl & McCay

Kayne Doumani
Principal, DAM Asset Management for Affordable Housing

Julianna Stuart
Vice President, Community Housing, Preservation of Affordable Housing (POAH)