This webinar examined property management through the eyes of the affordable housing asset manager. What performance metrics should we use? How do we handle the sometimes tough conversations? How do we let property staff know they are appreciated? Ultimately, what can we do to help them the team be successful?
The presenters had two different viewpoints –owner/operators and investors/lenders. Sabrina Waytes, who works at The Community Builders, shared the perspective of the owner/operator, where she oversees TCB’s portfolio of Low-Income Housing Tax Credit communities in Ohio, Kentucky and Indiana. Ken Schaefer from Ohio Capital Corporation for Housing spoke from his experience as an asset manager working for an investor, where his responsibilities include oversight of property budgets, financial reports to investors, physical property inspections and compliance documentation.
Sabrina and Ken are long-time friends of CHAM and have achieved their Certified Housing Asset Manager designation, and have extensive experience in asset management, affordable housing, community development and real estate finance.
Why listen to this webinar? Take it from the participants:
Presentation Slides: PM Oversight Through an AM Lens.pdf
OCCH Samples:
Physical Review OCCH.pdf
Monthly Occ Report OCCH.pdf
22-C Per Unit Operating Cost_ Construction Type OCCH.pdf
Best Practices Sample Maintenance -- Bed Bugs OCCH.pdf
Webinar Recording
Interested more in learning more about this topic? Read CHAM Lessons From the Field interview The Asset and Property Management Interface, with Emmanuel Arellano of the San Diego Housing Commission.
Moderator:
Harold Nassau Senior Director of Asset ManagementNeighborWorks America
Presenters:
Questions? Email us at info@chamonline.org.
This webinar is free thanks to our sponsor!
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